FAQs
Frequently Ask Questions
and to help users find the information they need quickly and easily.
If a client reschedules less than 12 hours before their appointment, there will be a $250 rescheduling fee. Our schedule at Radford Woodworks runs very smoothly, and we do everything we can to adhere to the schedule and provide the services requested by the client by the requested date. Please extend us the courtesy of notifying us of any changes as soon as possible so that we can avoid scheduling conflicts.
Custom Orders Begin Production Immediately Upon Order And Are Built To Your Specifications. They Cannot Be Cancelled, Changed, Returned, Or Refunded. A Non-refundable 50% Deposit Will Be Taken When The Order Is Placed.
Current Estimated Turn Around Time Is 5 -7 Weeks From Date Deposit Is Received.
Most Walls Are Done In One Day Depending On Size And Complexity
Yes.. Please Be Aware Real Wood Does Shrink & Expand During The Seasons. This Is Why We Take Extra Steps To Properly Make Our Tables. You May Have Noticed The "Janka Hardness Scale". Soft Woods Like Fir Will Have More Movement Than Hard Woods In The 1000+ Range. Note Worthy: You As The Home Owner, Should Keep Your Home Consistently Humidified To 35% To Prevent the Deformation Of Your Wood Products.
Yes, I Offer Delivery To The Address. I Am More Than Happy To Help Carry The Item Into The Residence, But Require An Able Body To Assist. “metro Area” Delivery Is Generally $75 - $125. Please See "Delivery Fee Map" On Order Form.
Clean With Natural Cleaners, No harsh Chemicals. Solid Wood Reacts To The Amount Of Humidity In Your Home. Long Periods Of Low Humidity Will Dry Wood And Cause Splitting, Cracking, And Warping. Exposing Your Furniture To Excessive Dampness Is Also Something That Should Be Avoided. Controlling Your Indoor Relative Humidity Year Round Between 30% - 35% Will Eliminate These Problems. When Arranging Furniture In Your Home, Be Thoughtful To Avoid Heat Vents And Direct Sunlight To Prevent Discoloration, Drying, And Cracking.
Yes & More...using The Latest Technology. This Process Strengthens Our Table Tops X10 Vs. Standard Techniques.
Please Visit The "Wood Species" Page. These Are The Best Woods From Around The World For Table Making, Not To Mention The Most Beautiful! We Can Use Any Type You Specify However I Will Express My Opinion As To If It May Or May Not Suite Your Needs. My Name Is On The Table & I Take Pride In That! (Please Note: I Will Not Use Common Board, Native Pines, Cedars, Cottonwoods, Aspen, Etc...)
All Tables Are Sealed With Nsf Approved Water-based Polyurethane. Our Common Practice Is To Apply Four Coats. Which Is Double Of Most Furniture Makers.
If you need to cancel your booking, please note the following cancellation policy:
- You will receive a 100% refund of your deposit if you cancel within 48 hours of your initial booking.
- If you cancel after 48 hours, your deposit is non-refundable. However, you may reschedule for Radford Woodworks' next available flex date.
- Please note, deposits for custom furniture are 100% non-refundable.
Do You Want Custom Woodwork? Contact Us
If you are looking for high-quality, custom-built wood products like custom cabinets & built-ins, electric fireplaces, accent walls, professional painting, carpentry, intricate wood work, and more… you have come to the right place. Let’s bring your vision to life! Contact us today.