Warranty
Warranty Term: 12 months from date of installation
Coverage:
This limited warranty covers defects in materials or workmanship related to the construction and installation of your accent wall.
What’s Covered:
- Loose boards or trim due to improper installation
- Nail pops caused by installation issues
- Paint touch-ups for install-related damage (if painting was done by us)
What’s Not Covered:
- Normal wood movement caused by seasonal humidity or temperature changes (e.g., small gaps or cracks at intersections)
- Expansion, contraction, or warping due to environmental factors
- Structural settling or moisture-related damage
- Paint cracking/splitting from movement if painting was not performed by us
Complimentary Touch-Up:
We offer one free touch-up visit within the first 6 months to address minor gaps or movement-related adjustments. After 6 months, additional service visits can be scheduled for a small fee.
Client Responsibility:
To minimize natural wood movement, we recommend maintaining indoor humidity between 35–55% throughout the year.